Refund policy

Returns & Refunds

US Customers: 

All sales are final except in cases of defective or damaged items. Please contact us within 7 days of delivery with photos of any issue, and we'll offer a replacement or refund.

EU Customers: European Union 14 day cooling off period                               

You have the right to withdraw from this purchase within 14 days of delivery, without giving a reason, per EU consumer law. To exercise this right, please contact us within 14 days of receiving your order. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Return shipping costs are the buyer's responsibility unless the item is defective. Refunds are issued within 14 days of receiving the returned item.

Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at thoughtfilledliving@gmail.com.